Support — Universal File Converter

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Contact Support

Email support@nextgencarrier.net

Company Telconsult, Inc.

Response Within 1–2 business days

Hours Mon–Fri, 9 AM–5 PM ET

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Product Information

Item	Detail
Product	Universal File Converter
Version	v3.0
Platform	Windows 10 / 11 (64-bit)
Publisher	Telconsult, Inc.
Copyright	© 2019–2026

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Common Issues

SQL Server connection fails

Use SQL › SQL Connection Settings to verify your server name, database, and that the SQL Server service is running. Click Test before saving.

0 records written

Ensure a configuration file (.cfg) is loaded and the SQL Field Mapper has at least one mapped column. Check UCLOG.txt in the installation folder for details.

Browse dialog opens in wrong folder

Set your default directories under Help › Settings.

Access conversion fails

The Microsoft Access Database Engine (32-bit) must be installed. Download it free from Microsoft if missing.

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Log Files

All log files are in your installation folder (C:\Program Files (x86)\Univ_Conv\).

UCLOG.txt — Full activity log
UCERROR.log — Runtime errors
UCCRASH_<date>.log — Crash reports
SQLCONV_DIAG.log — SQL diagnostics
DBF2ACC.LOG — Access conversion log

Please attach the relevant log file when contacting support.

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Supported Formats

Format	Extension	Input	Output	Notes
DBF (dBase/FoxPro)	.dbf	Yes	Yes	dBase III / FoxPro compatible
SDF (Fixed-Width)	.txt / any	Yes	Yes	Field positions defined in .cfg file
Delimited	.csv / .txt	Yes	Yes	Comma, Tab, Semicolon, Colon, or Space
Microsoft Access	.mdb / .accdb	Yes	Yes	Requires Access Database Engine
SQL Server	n/a	Yes	Yes	Windows or SQL Authentication
MySQL	n/a	Yes	Yes	TCP with username/password
XML	.xml	Yes	Yes	Flat element-per-field structure
Excel (XLSX)	.xlsx	No	Yes	Output only